Privacy Policy

We collect information you provide directly to us when you:

• Submit a quote request via our Get a Quote form
• Send us a message via our Contact form
• Email us directly at sales@cadconversion.org

This information may include:

• Contact details — your name, email address, phone number, and company name
• Project details — the type of conversion service required, drawing size, quantity, and turnaround requirements
• Files and drawings — sample drawings or project files you upload or share with us for the purpose of receiving a quote or having work completed
• Communications — any messages, notes, or correspondence between you and our team

We use the information you provide solely for the following purposes:

• To respond to your enquiry or quote request
• To provide CAD conversion services you have engaged us for
• To communicate with you about your project, including delivery, revisions, and invoicing
• To send you a confirmation email acknowledging receipt of your submission
• To improve our website and services based on how visitors use them

We do not use your information for unsolicited marketing, and we do not sell, rent, or share your personal information or drawings with third parties for their own purposes.

We treat all drawings, files, and project information you share with us as strictly confidential. We understand that many of our clients work with unreleased designs, proprietary engineering documents, and commercially sensitive materials.

• Your drawings and files are used exclusively for the purpose of completing your conversion project
• Files are not shared with any third party under any circumstances
• If you require a Non-Disclosure Agreement (NDA) before sharing materials, please contact us and we will accommodate this
• Uploaded files are transmitted via email or shared links (Dropbox, Google Drive, etc.) and are handled according to the security practices of those platforms

We retain your contact details and project information for as long as necessary to provide our services and maintain a record of completed work. If you would like your personal information deleted from our records, please contact us at sales@cadconversion.org and we will action your request promptly.

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use the site. This data is collected in aggregate and anonymised form and is not linked to your personal identity.

You can control cookies through your browser settings. Disabling cookies will not affect your ability to use this website or request our services.

When you submit a form on this website, we send transactional emails using Brevo (formerly Sendinblue), a third-party email delivery service. These emails include:

• A confirmation email to you acknowledging your submission
• A notification email to our team containing your submitted details

Brevo processes your email address for the purpose of delivering these transactional messages. Brevo’s privacy policy is available at brevo.com/legal/privacypolicy.

Depending on your location, you may have the following rights regarding your personal information:

• Access — the right to request a copy of the personal information we hold about you
• Correction — the right to request that inaccurate information be corrected
• Deletion — the right to request deletion of your personal information
• Objection — the right to object to certain uses of your information
• Portability — the right to receive your data in a portable format

These rights apply to users in the European Union (GDPR), United Kingdom (UK GDPR), California (CCPA), and Australia (Privacy Act 1988), among other jurisdictions. To exercise any of these rights, please contact us at sales@cadconversion.org.

Our website may contain links to third-party services (such as Dropbox or Google Drive) for the purpose of file sharing. We are not responsible for the privacy practices of these services. We encourage you to review their respective privacy policies before sharing files through those platforms.

Our services are directed at businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, or would like to exercise any of your data rights, please contact us: